FAQ

Knowledge-base about Safe condo’s Products and Services

FAQ2020-05-07T01:58:03-04:00
I AM CONFUSED TO SELECT THE COMPATIBLE FOB / REMOTE?2020-05-07T02:03:46-04:00

First please look at the back of your fob/remote. There’s a sticker where you could find out the manufacturer and model. If it is washed away, please see what kind of access control system is in your building, then go to our products page and search the access control name, you should find the same product there. Moreover, we are always online with the chatbot to help you right away.

WHAT IF, THE EXISTING MODEL IS DISCONTINUED?2020-05-07T02:03:13-04:00

All major access control system is compatible with different reader-fob. If the existing model is discontinued, please knock us to proper advice or quote with no obligation.

WHAT SHOULD I DO, IF MY FOB/ REMOTE CAN NOT BE PROGRAMMED?2020-05-07T02:05:08-04:00

we usually deliver our fob remote with trained personnel, who will make sure the fob/ remote is in working condition with your access control system with no extra labour charge.

I NEED EMERGENCY SERVICE OR REQUEST FOR QUOTE2020-05-07T02:07:00-04:00

Please reach us at support@safecondo.ca

You can also call our office  416-474-2145 we are available 24/7